INSTANTFIRSTRESPONSEFORYOURBUSINESS
SMSBAT AI Operator responds to customers within 2 seconds across Viber, WhatsApp, Instagram, Facebook, and website live chat. Trained on your custom knowledge base, it qualifies leads and seamlessly escalates complex requests to human agents in a unified workspace.
INTELLIGENTOPERATOR
SMSBAT delivers the intelligent conversational infrastructure modern sales and support teams rely on. The AI Operator does not just send canned responses — it understands conversational context, retrieves precise answers from your verified knowledge base, and communicates naturally. From the initial question to order qualification or human handoff: zero waiting time for customers, complete control for your team.
EXPERIENCE THE AI OPERATOR LIVE
Pick an example scenario or type any question to see how the AI analyzes context and answers instantly:
PRICING PLANS SCALED FOR YOU
Choose hosted cloud on SMSBAT infrastructure or deploy on-premise on your own servers
Test Drive
Evaluate the AI Operator with real customer conversations in your panel
- 14 days or first 100 conversations free
- All communication channels included
- Company knowledge base setup
- No credit card required
Standard
Ideal for small and medium businesses with consistent inbound customer traffic
- Up to 5,000 inbound messages / month
- All channels: Instagram, WhatsApp, Viber, FB, Web
- Sub-2-second response speed
- Strict RAG knowledge base answers without hallucinations
- Instant human escalation in SMSBAT Omni Desk
Business
For high-volume sales teams and fast-growing customer service desks
- From 5,000 to 10,000 inbound messages / month
- All channels and unlimited team agent seats
- Priority response queuing
- Sentiment analysis & CSAT reporting
- 24/7 priority support
WHY BUSINESSES CHOOSE SMSBAT AI OPERATOR
Everything you need to automate your front line without sacrificing quality or customer trust
Sub-2-Second First Response
Customers never wait on hold when agents are busy or offline. 98% of inquiries receive an accurate response in under 2 seconds.
Grounded Knowledge Base (RAG)
Upload your product catalog, FAQs, pricing sheets, or website URLs. The AI adheres strictly to your brand data without hallucinating.
True Omnichannel Sync
A single configured AI operator powers Viber, WhatsApp, Instagram, Facebook Messenger, and website chat widgets simultaneously.
Intelligent Human Handoff
When human touch is needed or requested, the conversation is routed to the right team queue with a summarized briefing and complete chat history.
Lead Capture & Qualification
The AI collects customer contacts, preferences, and order specifications, automatically syncing them into your CRM or Google Sheets.
Deep Analytics & CSAT
Monitor resolution rates, trending user questions, sentiment scores, and customer satisfaction metrics in real-time dashboards.
CONNECT ONCE, DEPLOY EVERYWHERE
Your AI Operator is ready to greet customers in their favorite communication channels
WhatsApp Business API
Official green badge, multi-agent inbox, broadcast templates
Learn moreInstagram Direct & Comments
Reels & post comment auto-DM, Story mention reactions, Direct sales
Learn moreViber Bots & Business Messages
Official Rakuten Viber partner with 130ms template approval
Learn moreFacebook Messenger & Posts
Page comment automation, Messenger flows, Lead Ads sync
Learn moreFree Website Live Chat Widget
Lightweight, customizable widget with operator desk included
Learn moreFREQUENTLY ASKED QUESTIONS
Basic deployment takes as little as 15 minutes: connect your channels in SMSBAT Omni, provide basic business info (FAQs, catalog or website URL), and your AI Operator is live and ready to answer.
READY TO SCALE YOUR CUSTOMER SUPPORT?
Activate SMSBAT AI Operator today and resolve customer inquiries within seconds 24/7.