Free website chat widget

Free chat widget for your website with a team inbox

Q: Is the widget really free?

Yes. The widget, the inbox and agent seats are free with no visitor limit. The AI operator is a paid add-on with 14 days or 100 dialogues free.

Q: Which platforms does it work on?

Any website that lets you add a script tag: WordPress, Shopify, OpenCart, Tilda, Webflow, Wix, custom sites and single-page apps.

Q: Will the widget slow down my site?

No. The script loads asynchronously after the page and weighs a few kilobytes, so Core Web Vitals are not affected.

Q: What happens outside working hours?

The AI operator answers around the clock. Without it, the widget shows an offline form and the message waits in the inbox for the morning.

Q: Can the visitor continue in a messenger?

Yes. The widget offers Viber, Telegram or WhatsApp; the visitor taps one and the conversation continues there with the same history in the inbox.

Live chat on the site, a switch to Viber, Telegram or WhatsApp, and one panel for every conversation

Add the SMSBAT chat widget to your website in two minutes. Visitors write from the page, your team answers from the shared SMSBAT Omni inbox, and the AI operator replies within 2 seconds. Free, with no visitor limit.

Get the widget for free See the AI operator

0 €

The widget and the inbox are free with no visitor limit

2 min

One script tag on the site and the chat is live

< 2s

First answer from the AI operator

1 panel

Website, Viber, WhatsApp, Instagram and Facebook in one inbox

Live preview

From the page to the inbox

The visitor writes on the site, the AI operator answers first, and the agent sees the chat with the page link in the inbox.

https://yourshop.com/autumn/jacket-m

Autumn collection · Product page

SML

Chat with us

SMSBAT Omni inbox

Visitor · yourshop.com

Website widget

Do you have this jacket in size M and how fast is delivery?

Size M is in stock. Delivery across Ukraine takes 1–2 days. Shall I reserve it?

Page: /autumn/jacket-mAssigned to Olena

Who it is for

Any site where a visitor has a question before buying or booking, and a contact form with a 24-hour reply loses them.

Online stores

Size, delivery and payment questions answered on the product page, not after the visitor has left.

B2B and SaaS

Demo requests and pricing questions go straight to sales with the page the visitor was on.

Clinics, beauty, education

Bookings that start in the widget and continue in the visitor's messenger.

Real estate and auto

Questions about a specific listing arrive with the listing link already attached.

Travel and hospitality

Answer in the visitor's language with the AI operator and continue on WhatsApp.

Agencies

One widget script for every client site, each routed to its own queue.

What the widget can do

A lightweight widget for the site plus the full SMSBAT Omni inbox behind it.

Live chat with the team

Visitors write from the page, agents answer from the inbox with assignment, history and typing indicators.

Switch to a messenger

One tap moves the conversation to Viber, Telegram or WhatsApp so the customer is not lost when the tab closes.

AI operator inside the widget

Answers from your knowledge base within 2 seconds, day and night, and hands over to an agent when needed.

Proactive greetings

Open the widget with a message after 30 seconds on the pricing page or when the visitor is about to leave.

Your brand, your options

Colours, position, avatar, welcome text, working hours, an offline form and a pre-chat form for name and phone.

Lightweight and measurable

Loads asynchronously without hurting Core Web Vitals; see page, source and response time for every chat.

How to add the widget

No developer needed: one script tag or a plugin for your site builder.

Sign in to SMSBAT Omni

Create a free account and open Channels, then Website widget.

Style the widget

Choose colours, position, greeting and the messengers to offer.

Paste the script

Add one script tag before the closing body tag or through a site builder plugin.

Invite the team and enable AI

Add agents, set working hours and let the AI operator answer first.

Works together with

Chat widget questions

Is the widget really free?

Which platforms does it work on?

Will the widget slow down my site?

What happens outside working hours?

Can the visitor continue in a messenger?

Add a chat to your site today

Free widget, free inbox, and an AI operator that answers first.

Get the widget Ask a question