The Challenge
High Cart Abandonment
Over 70% of shoppers abandon their carts without a clear re-engagement strategy in place.
Delivery Anxiety
Shoppers bombard support with 'Where is my order?' queries, draining resources.
Poor Open Rates via Email
Traditional email marketing yields a 15% open rate compared to 98% via SMS or Viber.
The SMSBAT Solution
Automated Cart Recovery
Trigger personalized Viber and SMS messages 30 minutes after abandonment, converting lost sessions into revenue.
Real-time Order Tracking
Send automated transactional notifications that keep customers calm and eliminate support ticket bottlenecks.
Rich Media Promotions
Showcase new catalogs with rich Viber Business Messages containing images, buttons, and carousels.
The Future of Communication in ECOMMERCE
Our tailored messaging solutions empower businesses to streamline their workflows, connect with audiences in real time, and scale indefinitely. By deploying SMSBAT architectures, companies see immediate drops in customer support payload and huge leaps in customer satisfaction.
Check our Documentation and FAQs for technical integration details, or explore our API references.