Yes, SMSBAT operates strictly via Meta's official Cloud API. Your profile is completely safe, and there is zero risk of account suspension.
Yes, Meta requires your Instagram account to be set as a Business profile (which is free) and connected to an active Facebook Business Page.
When a user triggers the chatbot, SMSBAT automatically queries Meta's API to verify if they are following your profile. If yes, it releases the guide; if not, it politely asks them to follow first.
Yes, you can easily plug in your OpenAI API key, write custom prompt instructions for the AI assistant, and let it answer complex customer queries organically.